Patron Services Assistant

Lincolnwood Library is seeking a friendly, sociable person who enjoys connecting with new faces. The selected candidate will play a key role in providing excellent customer service to patrons visiting Lincolnwood Library. 

We’re a small, beautifully renovated library situated between the city and the suburbs of Chicago. Despite the size of our building, we offer a robust slate of services. The ideal candidate will have flexibility in their schedule and be self-motivated.

Core Responsibilities

  • Regularly work the circulation desk, including checking materials in and out.
  • Resolve patron questions and concerns.
  • Process and shelve materials, including shelf reading and inventory.

Minimum Qualifications:  High School diploma or equivalent experience. Intermediate to advanced computer and information technology skills required. Previous experience working or volunteering in public service is preferred but not required.

Working Conditions & Environment:  Ability to lift 25 pounds, to push a cart loaded with library materials, to reach and bend to retrieve materials, and to stand or sit at service desk for long periods. Retrieve materials from outside daily.

Compensation & Benefits

  • $17.75/hour
  • 36 hours of vacation per year, increasing to 63 hours of vacation after the first year
  • 43.2 hours of sick leave per year
  • Paid holidays if the holiday falls on a regularly scheduled workday
  • One floating holiday (to be taken within a designated period)

Hours: 18 hours per week.

Desired schedule: Sunday 1pm-5:05pm, Tuesday 1pm-9pm, Thursday 8:45am-3:15pm, with some flexibility and occasional weekends. If interested but unable to work these hours, please submit your work availability with your application materials. 

Submit cover letter and resume by email to Vandana Sehgal, Head of Business Services. Hiring dependent on background check.

The Lincolnwood Public Library District in an Equal Opportunity Employer.

Select "Download Description" to see the complete Job Description.

Department
Patron & Technical Services
Application Start Date
Application Deadline
Open Until Filled
Yes
Download Description