We are following the recommendations of the Cook County Public Health Department and the Illinois Department of Public Health regarding wearing masks in public buildings. 

Here is the information helping to guide our decision making that may also be helpful to you:

County COVID Data Tracker

CDC recommendations for vaccinated individuals

Cook County Public Health Vaccine Information

The library is open. Here are the details:

Please keep these guidelines in mind when visiting Lincolnwood Public Library:

• We HIGHLY RECOMMEND all visitors over the age of 2 to wear a mask, regardless of vaccination status, while in the Library. Because we serve the public, we ask patrons to consider the vulnerable populations who utilize the library, including individuals with compromised immune systems, those with pre-existing health conditions, senior citizens, and young children. Please consider wearing a mask to reduce the spread of infection. 

• Masks are still REQUIRED for one-on-one technology assistance.

• Covered beverages are allowed.

• Curbside Service is still available.  For more information click here (link to curbside info)

• We have disposable masks available to anyone who needs them while visiting the Library.

• Children under the age of 11 must be accompanied by a caregiver.

Please call (847) 677-5277 with any questions. Please keep in mind that we have these procedures in place to keep all of our patrons and staff members as safe as possible.

Need to print something? Try our print from anywhere with curbside pick-up service today! Click here to learn more.

Anticipated Questions

Can I apply for a library card and get items this way?
Apply for a library card online by clicking here. You will be given a card number that you can use online for a limited time. We will then mail your card to your Lincolnwood address. You may apply for a library card in person, too, during our open hours.

Can people bring food and drink into the Library?
‍Covered beverages are permitted throughout the Library. Snack food (fruit, pre-packaged items, crackers, etc) is allowed only in the café near the check out desk. Meals and restaurant food are not permitted.

I have questions, comments, or concerns.
Please call (847) 677-5277, and your call will be directed accordingly. Someone will call you back as soon as possible, though. You may also email asd@lincolnwoodlibrary.org for our Information Services (Adult) department or youthservices@lincolnwoodlibrary.org for our Youth & Teen department.

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Curbside service is still available!
These are the most important takeaways: 

1) Items to be picked up must be placed on hold ahead of time. 
2) You must wait until you receive a notification from the library letting you know your items are ready to be picked up before you stop by to pick up your items. Appointments are not required.
3) We ask that you stay in the designated pickup area outside the library’s main entrance.
4) Continue returning items in the book drop. 

Curbside service is only available for Lincolnwood residents. Before stopping by to pick up items, you must first receive a confirmation email or phone call saying that an item is ready to be picked up.

Lincolnwood residents may place holds through our catalog or by calling us at (847) 677-5277. We will not be able to provide items for curbside pick up unless you place a hold first. 

Anticipated Questions for Curbside Service

I’ve arrived for my curbside pick-up. Now what?
Curbside items may be picked up in your vehicle near the main entrance of the library. Give us a call at (847) 677-5277 and select option 3. A staff member will ask for your library card number, so please be sure to give us the library card number used to place the items on hold. We’ll check out your items and bring them to you. Please also continue to use the parking lot book drop to return items.

I’d prefer not to place holds using the online catalog. Is there another way to request items?
You can call us Monday through Thursday, 9am-9pm, Saturdays and Fridays 10am-6pm or Sundays 1-5pm, and we can enter the requests for you. To place a hold, or for questions about your library card, please call (847) 677-5277.

Adult Materials including DVDs – Press 1
Youth and Teen Materials – Press 2
All other inquiries – Press 3

When can I pick up my books I’ve put on hold?
You will receive an email, text, or phone call notification that you have materials ready to pick up–no appointment is necessary to pick up your items.

Should I clean my materials before I use or return them?
Chemical disinfectants are not recommended for use on our items. If you have any questions or concerns about this, please contact the library before taking action.

What if I already have books on hold, but I prefer not to pick them up right now?
You can put your holds on “Pause” and pick them up at a later date by logging into your My Account and choosing the “Suspend” option or calling (847) 677-5277.

Updated February 28, 2022

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