Over the past six months, library staff have been working to identify ways to make it easier for Lincolnwood residents to use the library. We began keeping a “No to Yes” log, where we keep track of all the times we have to say “no” to patrons. This log is reviewed regularly to see if we can turn any “no” items into “yes.”
As a result, we’ve recently made many small improvements, like providing free pencils and paper upon request, installing additional electrical outlets in the adult side of the building, and providing hand sanitizer.
However, the most frequent requests have been about our loan policy restrictions. Lincolnwood residents have asked over and over to be allowed to place holds on all items, to be allowed to renew more items more often, and to be allowed to borrow movies and video games for a longer period of time. We heard you! The Lincolnwood Public Library Board of Trustees voted to expand our loan rules, and the new changes take effect today, November 1, 2012. Remember, these new policies are only applicable to Lincolnwood residents borrowing Lincolnwood Library items; items borrowed from other libraries follow their own policies.
The new Lincolnwood policies look like this:
- Books, audiobooks, CDs, and magazines can be checked out for three weeks
- DVDs and video games can be checked out for two weeks
- All items are “holdable”
- All items can be renewed twice (unless there is a hold on the item)
Additionally, we made a change for Lincolnwood residents when signing up for a new library card or renewing your old card. Only one ID is now required, as long as it is a state-issued ID with your name, current address, and photo (driver’s license or state ID). If you don’t have your state-issued ID, you can still sign up, but you will need two forms of identification, and one must be a picture ID.
See the full versions of the new loan and card policies here: http://www.lincolnwoodlibrary.org/about.html
Questions? Call 847.677.5277 and ask to speak with Head of Circulation Vandana Sehgal or Library Director Su Bochenski.